Manufacturers and suppliers of both products and services, play a fundamental role in our company's
processes. Our activities rely to a great extent on their good performance.
Additionally to our QMS, a supplier approval procedure has been implemented. It describes the follow-up
that is carried out on suppliers and it is continuously evaluating their performance, compliance and
Selection criteria and initial evaluation of suppliers are based on compliance with the standards and
requirements established for each activity (GDP Guidelines for active substances, the
ISO 9001:2015 Standard, Food safety and Feed described in ISO 22000:2018 and FAMI-QS respectively)
Once suppliers are categorized as approved, we carry out the evaluation at least once a year.
This evaluation is based on general criteria such as Quality, Commercial service, meeting delivery
deadlines and customer service. The final qualification scale (Reliability Index) is unique for all suppliers of
both, products and services, and is carried out based on a continuous scale from 0 to 100%.
The Commercial Department will communicate the results of the evaluation to those Suppliers that have
obtained a reliability index qualification < 60%. Besides, a Plan of improvement actions will be requested
in order to be qualified as Approved supplier again.